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Found a used car on line that we were very interested with. Was a little nervous driving 194 miles to look at it. Spoke to Sridhar by phone and he assured us it was worth driving in to see and that it would be there on Sunday to see. he meet us at 12 noon and went well from there. Mariya was very very busy that day also, but manged to get everything taken care of that day.

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I do most of my own maintenance but occasionally I'll need to stop in the dealership. Been to different dealerships across the U.S. and this is by far one of the best customer experiences I've had at any VW facility.

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Came here after going to another dealership to find an affordable car with several specifications. The differences between the first one and Lindsay Volkswagen were astounding. While my experience with the first resembled the classic dealership-- being pushed to buy a car that I wasn't sure about immediately-- here, the place was clean and well-lit and the staff was very warm and friendly. They basically treated us like family. Jon was helpful, funny, and professional, and after listening to what we wanted in a car provided several good options. We test drove one car and it was perfect. Jon also took the time to introduce us to the service staff, who were extremely knowledgeable. The finance staff was efficient in getting all the paperwork done and I drove off the lot with the car, signed, sealed, and delivered, less than four hours afterward.

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I recently worked with Steven Kappler to purchase a certified used VW. I went in to buy an e-Golf, purchased the car, and halfway way home I realized it was not a car that would work out for me. I called and spoke to Steven and he reminded me of Lindsay's 3 day exchange program. Steven worked with me to return the e-Golf and get me into a VW that was a better fit for me. Steven was honest and straight forward from the start and provided the best service I have ever received from a dealership. It's clear that his main concern is that his customers leave happy and feel confident about their new vehicle. Steven helped turn a complete disaster into a pleasant and easy experience; I cannot say enough good things about him! I will absolutely return to Lindsey VW and will be recommending Steven Kappler to anyone interested in purchasing a new/certified used VW.

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